UK Customs Brokerage

Customs Support That Helps Goods Move Smoothly Across UK Borders

Walkerpack helps customers manage customs requirements through trusted logistics and customs partners, giving you a single point of contact and better control from shipment planning through to clearance.

We help make sure documents, shipment data and supporting information are handled properly, reducing the risk of delays, unnecessary checks and avoidable cost.

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Trusted by:
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Customs Support Built Around Compliance, Clarity And Control

Customs issues can quickly disrupt shipments – missing information, incorrect documentation or poor coordination between parties can lead to border holds, release delays, additional charges and unnecessary pressure on your team. Walkerpack helps reduce that risk by coordinating customs support through trusted partners and managing the process through a single point of contact. We help customers prepare the right shipment information, make sure required documents are in place, and keep communication clear across freight, customs and onward handling.

Documentation And Compliance Support

Accurate paperwork plays a major part in avoiding customs disruption. We help make sure the right documents are prepared before goods reach the border.
Planning kitting and assembly
  • Commercial documents checked before goods move
  • Better control of shipment data used for customs processing
  • Reduced risk of errors that lead to delays, corrections or extra cost

Duty And VAT Guidance

Imports and exports may attract duty, VAT and other charges. Walkerpack helps customers understand likely costs through its international logistics partners so there are fewer surprises.

customs paperwork in warehouse
  • Earlier visibility of likely duty and VAT exposure
  • Better planning around landed cost before goods move
  • Fewer unexpected charges affecting budgets and margins

CDS-Ready Support

UK customs declarations are handled through HMRC’s Customs Declaration Service. Walkerpack supports customers with the data and documentation needed to help declarations move through the correct channels.

shipping containers customs check
  • Support aligned with current UK customs declaration requirements
  • Clear data capture to support smoother submissions
  • Better preparation for ongoing customs activity and repeat flows

Why Choose Walkerpack As Your Logistics And Customs Partner?

Using a logistics and customs partner helps keep international shipments better organised, better informed and easier to manage. Instead of dealing with separate providers for freight, customs and onward handling, you have a more joined-up process with clearer communication, stronger document control and fewer opportunities for delays, errors or unexpected cost.
one point of contact icon

One Point Of Contact Across The Process

Keep freight, customs coordination and onward handling better connected through a single operational contact.

Practical Support Through Trusted Partners

Access customs support through established logistics and customs specialists without adding complexity to your supply chain.

Better Preparation Before Goods Move

Good customs outcomes start before the shipment reaches the border. We help make sure the right data and documents are in place early.
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Support For Ongoing Requirements

A clear and consistent customs process helps improve control, strengthen data capture and support smoother repeat flows.

Our Operation In Numbers

Consignments supported

%

On-time release

years supporting international logistics

Warehouses

How The Customs Process Works

A clear customs process helps reduce delays, improve document accuracy and keep goods moving with less disruption.

Testimonials

“The staff at Walkerpack are always happy to help whatever it is that I need packed. James will visit to measure the goods just to make sure my sizes are correct. Then will arrange a date for Kevin come to our factory and pack the goods. This he carries out with no fuss, comes in does the job and is gone. Most efficient and leaves no mess.”

5
Brixworth Engineering
Operation Manager
Brixworth Engineering

“We are extremely pleased with the service provided by Walkerpack as our primary off-site parts warehouse and distribution partner. Their reliability, efficiency, and attention to detail have exceeded our expectations. From accurate inventory management to timely deliveries, they have played a crucial role in keeping our operations running smoothly. Their team is professional, responsive, and truly understands the importance of quality and dependability. We value this partnership and look forward to continuing our successful collaboration.”

5
Caterham
Chief Financial Officer and Operations Director
Caterham

“Walkerpack provide clear, concise communication, with fantastic support from both warehouse operational staff and management teams.  By outsourcing our entire parts business to Walkerpack – covering inbound, storage, stocking, packaging, outbound and logistics solutions – it reduces our internal requirements and allows us to focus on other key elements of our business, leaving the parts business to the professionals!”

5
Skywell UK
General Manager
Skywell UK

Accreditations & Associations

Our accreditations and memberships aren’t just badges on the wall, they are independent proof that we do things properly, safely and securely.

BSI ISO 9001 Quality Management Systems Certified Logo

ISO 9001 – Quality Management

Our ISO 9001 accreditation shows we run a tightly controlled quality management system, so you get consistent, reliable service and fewer issues in your supply chain.

BSI ISO 45001 Occupational Health and Safety Management Certified logo

ISO 45001 – Health & Safety Management

With ISO 45001, you can be confident we put safety first, protecting our people and ensuring reliable, disruption-free operations for your business.

BSI ISO 14001 Environmental Management Certified Logo

ISO 14001 – Environmental Management

ISO 14001 means we actively manage and reduce our environmental impact, helping you meet your own sustainability and ESG commitments.

Ford Q1 Preferred Quality Status Logo

Ford Q1 Preferred Quality Status

Ford Q1 is a mark of excellence awarded by Ford Motor Company, proving we can meet world-class automotive standards for quality, delivery and continuous improvement.

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Cyber Essentials Plus Certified

Cyber Essentials Plus certification confirms our cyber security controls are independently tested, helping to keep your data and systems safe.

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Road Haulage Association

Walkerpack is a proud member of the Road Haulage Association, reinforcing our commitment to safe, compliant, and professional transport standards.

Talk To Us About Customs Support

If you need support with import or export customs activity, Walkerpack can help coordinate the process through trusted partners, keep communication clear and reduce the risk of avoidable delays and cost.

Customs Brokerage FAQs

Does Walkerpack provide customs brokerage directly?

Walkerpack supports customs activity through trusted partners, including customs agents where required, as part of a joined-up logistics process.

Can you help with both imports and exports?

Yes. We can support both import and export movements, helping customers prepare the right information and documentation for customs processing.

What kind of issues can customs support help avoid?

It can help reduce the risk of border holds, release delays, avoidable charges, document errors and compliance problems caused by missing or incorrect shipment information.

Can Walkerpack help us understand likely duty and VAT costs?

Yes. Through our international logistics partners, we can help customers understand likely duty and VAT exposure so there is better visibility before goods move.

Can customs support be linked with warehousing and onward distribution?

Yes. Customs coordination can sit alongside freight forwarding, warehousing, fulfilment and onward logistics support, helping the full process run more smoothly.

Do you only help with regular shipments?

No. We can support one-off shipments as well as repeat flows with a more defined ongoing process.

Supporting Services

Customs brokerage services are just a part of our wider Walkerpack operation, so you can pass more of the time-consuming work across to us.

Secure Warehousing

Monitored, controlled storage with clear inventory visibility to keep high-value stock protected and traceable.

Import & Export Logistics

Compliant packing and documentation support to keep international moves smooth and secure.

Order Fulfilment

Pick, pack and dispatch for B2B and B2C orders with accuracy, speed and full stock visibility from receipt to delivery.

Over 100 years in business, providing packing, warehousing and order fulfilment services that keep your stock organised, protected and moving.

VAT Number: GB 874 4440 09

Contact Us

Location

34 Liliput Road, Brackmills Industrial Estate, Northampton Northamptonshire, NN4 7DT

Email

sales@walkerpack.co.uk

Tel

+44 (0)1604 760529

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