Freight Forwarding: UK Import and Export Services

Smooth, Reliable Import & Export Freight Forwarding Services

If you need stock to move cleanly from supplier to port, into the UK, through receiving, then on to your warehouse or end customer, Walkerpack can run the movement as one coordinated service.

You get one point of contact from booking through to proof of delivery, with clear responsibilities built around your Incoterms, delivery timings and commercial set-up.

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over 100 years of third party logistics - experienced warehouse team walking through large shrink wrapped pallets stored on racking

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Import and Export Logistics That Connects Your Supply Chain

Incorrect documentation and improper compliance checks can lead to delays at various stages of the import/export process; these delays often attract dock fees and demurrage charges, adding additional expense to your logistics budget. Walkerpack’s freight forwarding team manages the paperwork, compliance and movement of goods so your stock keeps moving through the next stage of your supply chain.

Services can include:

Freight planning and booking

Across sea, road, and consolidated options, covering FCL/LCL containers, groupage, and FTL/LTL movements.

Import and export coordination

From supplier collection through to port handling, UK receiving and onward delivery, reducing delays between handovers.

Route planning

Built around transit time versus cost, so you can choose the right balance for the movement.

Port-to-UK receiving coordination

To reduce dwell time, avoid storage build-up, and keep inbound flowing into the next step.

Service levels to match urgency and budget

Including economy consolidated or groupage options, standard movements, and premium time-critical solutions.

Documentation and border compliance support

To reduce customs holds caused by missing or incorrect paperwork

Incoterms-led management,

Built around whether the movement is buyer-led, seller-led, integrated, or fully managed.

Exception management

For delays, shortages, damage, and route changes, with clear updates and Proof of Delivery.

Integration into Walkerpack operations

Including receiving, storage, fulfilment, packing, rework, and returns, so inbound turns into ready-to-ship stock without extra suppliers.

Why Outsource Freight Forwarding?

Outsourcing freight forwarding helps you avoid the common failures that push up cost and slow movement down. Strong handovers between air, sea, rail and road legs, ensures ownership is clear, delays are minimised, and costs are kept in check. Walkerpack helps keep those issues under control by managing the movement properly from the start.

Costs Kept In Check

Clear planning and correct documentation prevent avoidable fees and delays. Walkerpack keeps movement controlled so costs do not stack up.

Customs and Compliance Controlled

Border documentation, checks, and partner due diligence are managed to reduce customs holds, avoidable fines, and clearance delays.

Reduced Risk of Damage and Claims

Correct load planning and packaging checks reduce in-transit damage, shortages, and the claim issues that follow poor preparation.

End-to-End Control

One team manages carriers, tracking, and handover into UK receiving, warehousing, fulfilment, and dispatch, keeping visibility and accountability simple.

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Reasons To Choose Walkerpack

Walkerpack helps manufacturers and retailers run freight forwarding and import and export logistics without the delays and cost that come from multiple handovers. We manage the movement across carriers, ports and UK receiving, keeping responsibilities clear under your Incoterms and maintaining control from booking through to delivery. With experienced logistics support, ISO-certified processes and integrated warehouse capability, you get predictable lead times, cleaner compliance and goods that arrive ready for the next step.

Built Around Your Shipping Needs

We support ocean, air, road and rail options through trusted forwarding partners and specialists, with movements planned around the right balance of cost, speed and control.

Complete Visibility Through Our WMS

Inbound movements can feed straight into our WMS. You get proactive updates through the journey, then scanned receipt and status visibility once goods arrive.

Clear Service Standards & Communication

Shipments run to agreed service standards, including turnaround targets, documented process steps, and measured performance, so timing, documentation, and handovers stay consistent and easy to manage.

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Our Operation In Numbers

Shipments coordinated last year

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Order accuracy

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On time

Warehouses

Walkerpack Freight Forwarding Process

International freight only runs smoothly when the handovers are planned and controlled. This process shows how Walkerpack manages each stage, from booking and paperwork through to UK receiving and final delivery, so responsibilities stay clear, delays are reduced, and goods move straight into the next stage of your supply chain.

Plan & Prepare

We begin by gathering all key shipment information — including cargo details, dimensions, destination, and any special requirements.

Based on this, we select the most suitable carrier and service. All export/import documentation is prepared in advance to ensure smooth customs clearance.

Collect & Transport

Once everything is confirmed, we arrange collection from your warehouse and manage the full transport process from origin to destination.

This includes coordinating with carriers, monitoring progress, and proactively managing any delays or exceptions.

Deliver & Complete

Goods are coordinated into UK receiving with timed delivery to your warehouse, production site, or end customer.

You receive confirmation of delivery and the stock moves straight into the next stage of your operation.

Testimonials

“The staff at Walkerpack are always happy to help whatever it is that I need packed. James will visit to measure the goods just to make sure my sizes are correct. Then will arrange a date for Kevin come to our factory and pack the goods. This he carries out with no fuss, comes in does the job and is gone. Most efficient and leaves no mess.”

5

Brixworth Engineering

Operation Manager

Brixworth Engineering

“We are extremely pleased with the service provided by Walkerpack as our primary off-site parts warehouse and distribution partner. Their reliability, efficiency, and attention to detail have exceeded our expectations. From accurate inventory management to timely deliveries, they have played a crucial role in keeping our operations running smoothly. Their team is professional, responsive, and truly understands the importance of quality and dependability. We value this partnership and look forward to continuing our successful collaboration.”

5

Caterham

Chief Financial Officer and Operations Director

Caterham

“Walkerpack provide clear, concise communication, with fantastic support from both warehouse operational staff and management teams. By outsourcing our entire parts business to Walkerpack – covering inbound, storage, stocking, packaging, outbound and logistics solutions – it reduces our internal requirements and allows us to focus on other key elements of our business, leaving the parts business to the professionals!”

5

Skywell UK

General Manager

Skywell UK

Fulfilment Services

Alongside freight forwarding, we also run warehousing and fulfilment for B2B and B2C channels. By keeping receiving, storage, order processing and dispatch within the same operation, you reduce handovers, shorten lead times and keep clear stock visibility from arrival through to final delivery.

Whether you need ongoing fulfilment for end customers or support for a specific programme, our processes can integrate with your systems and delivery routes so orders move through smoothly, with consistent updates and tracking.

Fulfilment Services

Accreditations & Associations

Our accreditations and memberships aren’t just badges on the wall, they are independent proof that we do things properly, safely and securely.

ISO 9001 – Quality Management

Our ISO 9001 accreditation shows we run a tightly controlled quality management system, so you get consistent, reliable service and fewer issues in your supply chain.

ISO 45001 – Health & Safety Management

With ISO 45001, you can be confident we put safety first, protecting our people and ensuring reliable, disruption-free operations for your business.

ISO 14001 – Environmental Management

ISO 14001 means we actively manage and reduce our environmental impact, helping you meet your own sustainability and ESG commitments.

Ford Q1 Preferred Quality Status

Ford Q1 is a mark of excellence awarded by Ford Motor Company, proving we can meet world-class automotive standards for quality, delivery and continuous improvement.

Cyber Essentials Plus Certified

Cyber Essentials Plus certification confirms our cyber security controls are independently tested, helping to keep your data and systems safe.

Road Haulage Association

Walkerpack is a proud member of the Road Haulage Association, reinforcing our commitment to safe, compliant, and professional transport standards.

Request Freight Forwarding Or International Logistics

If you need freight forwarding and import and export logistics you can rely on, Walkerpack will plan the route, manage bookings and paperwork, and coordinate receiving and onward delivery. You get one point of contact, clear responsibilities under your Incoterms, and full visibility through to Proof of Delivery.

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Freight Forwarding FAQs

What shipping types do you support?

We handle FCL and LCL containers, groupage and consolidated freight, and FTL and LTL movements for pallets and part loads.

Can you manage shipments under our Incoterms?

Yes. We run movements around your agreed Incoterms and responsibilities, whether buyer-led, seller-led, integrated, or fully managed.

Do you support customs clearance and documentation?

We coordinate customs paperwork and clearance support to reduce holds, delays, and issues caused by missing or incorrect documents.

How do you reduce detention, demurrage, and port storage charges?

By planning cut-offs and collections, keeping paperwork clean, and coordinating fast port-to-receiving handovers to minimise dwell time.

Can you move goods straight into warehousing, fulfilment, or packing?

Yes. We can receive goods into Walkerpack and feed them directly into storage, fulfilment, packing, rework, or returns, reducing extra handling and suppliers.

Do you handle hazardous or specialist loads?

Where approved and supported by correct classification and paperwork, we can arrange specialist movements including hazardous goods, subject to operational review.

Supporting Services

Import and export logistics are just a part of our wider Walkerpack operation, so you can pass more of the time-consuming work across to us.

Secure Warehousing

Monitored, controlled storage with clear inventory visibility to keep high-value stock protected and traceable.

Secure Warehousing

Kitting & Assembly

We can combine child parts into finished assemblies or kit products together for the next step of your supply chain.

Kitting & Assembly

Order Fulfilment

Pick, pack and dispatch for B2B and B2C orders with accuracy, speed and full stock visibility from receipt to delivery.

Order Fulfilment

100+ Years Of Proven Logistics Experience

Walkerpack has been keeping stock moving for over 100 years, with roots going back to 1912 in Northamptonshire. It's a long track record of stability, practical experience, and a business built around doing the work properly.

When you hand over part of your operation, you need confidence it will be run with control and consistency. We have spent generations refining processes, training teams, and investing in systems that protect accuracy, quality, and service, whatever the project size or sector.